B2B Partner Program

B2B Microsoldering Repair Service Details

This form is to be completed for each device. Please complete all sections and provide as much information as possible. When you have finished, click submit. You will receive an email confirmation once complete.

Device Details

Partner ID

Assigned ticket number

Main symptoms

Do you have any history on this device that might help us figure out the issue? (i.e. dard drop, water/liquid damage, attempted repair etc.)

Are there any signs of physical damage (i.e. scratches, dents, bent frame)?

What initial troubleshooting steps have been taken, if any?

Have there been any other attempts to repair the issue?

Details of previous repair attempts? (if any)

Service Address

Please provide the passcode/lock screen passcode for the device. This will allow us to troubleshoot, test and confirm the repair.

After repairing some devices, we may find them to be in "recovery" or "disabled" state. This could result in irreversable data loss. Should we proceed with the repair if we find this to be the case?

Yes. Continue with the repair, even if data is lost. No. If the data cannot be recovered, do not proceed with the repair. Not applicable.

After repairing some devices, we may find them to be in "recovery" or "disabled" state. This could result in irreversable data loss. Should we proceed with the repair if we find this to be the case?

Yes. You may restore the device and wipe all the data if it means the device might be repairable. No. Do not restore the device. Even if there are no other options, don't wipe the device. Not applicable.

For data recovery only. Which data do you need?

For data recovery only. After recovery what would you like us to do with the device?

Which service type do you require?

Shipping Details

Which return shipping service do you require?

Additional shipping instructions

Terms and Conditions

Terms & Conditions Acceptance

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B2B Partner Program

B2B Microsoldering Repair Service Details

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