COVID-19 Policy

Last Updated: 14th March 2022

Seki Gadgets respects the health and safety of its customers and employees.

This notice is intended to disclose our policy with regard to how we serve customers while the COVID-19 virus is active in our community.

While the mobile device repair industry is considered an essential service, it is also considered high-risk due to high levels of personal contact. To protect our employees, customers, the community and help reduce the spread of COVID-19, we have elected to continue serving our customers under the following conditions:

Our Responsibilities

  • Our technicians are fully vaccinated against COVID-19;
  • All common surface areas are cleaned with commercial strength sanitisation materials several times per day;
  • All devices are sanitised and placed in sealed bags upon drop off and prior to collection;
  • Technicians are using PPE including gloves and masks;
  • Work stations and repair equipment are sanitised pre and post repair;
  • All devices are kept separate from other devices;
  • We are offering mail-in repair options;
  • We are also offering limited local pickup and delivery options.

Service Process

  • Repairs are taken through pre-arranged appointments only;
  • All communications are electronic;
  • Payment methods are limited to cashless.

If you have any questions about this policy please feel free to contact us during business hours.